Frequently Asked Questions — dich.gg

Everything you need to know about how dich.gg works. Can't find your answer? Reach our Support team at t.me/dichgg_support — we're here every day.

Getting Started

Store

Sell

Instant Sell

Payments & Balance

Security

Pricing

Still need help?

If you could not find the answer you were looking for, our Support team is available every day at t.me/dichgg_support.

FAQ

Frequently Asked Questions — dich.gg

Everything you need to know about how dich.gg works. Can't find your answer? Reach our Support team at t.me/dichgg_support — we're here every day.

Getting Started

Store

Sell

Instant Sell

Payments & Balance

Security

Pricing

Still need help?

If you could not find the answer you were looking for, our Support team is available every day at t.me/dichgg_support.

Frequently Asked Questions — dich.gg

Getting Started

How do I log in?

Why do I need Steam Guard?

How do I enable the Steam Guard mobile authenticator?

Store

What is the Store on dich.gg?

How do I buy a skin in the Store?

What is a trade lock?

I confirmed the trade in Steam but the site status hasn't updated — what's wrong?

Why was my trade automatically cancelled?

Sell

How do I list my skins for sale?

How will I know someone wants to buy my item?

How do I remove an item from sale?

Instant Sell

What is Instant Sell?

How do I use Instant Sell?

Why isn't my item eligible for Instant Sell?

Why is the Instant Sell price lower than the market price?

Payments & Balance

What payment methods are accepted?

Is it safe to enter my card details?

How long does it take for my balance to appear?

Money was charged but my balance wasn't topped up — what do I do?

Can I get a refund for a top-up I haven't used?

Security

How do I tell a real dich.gg bot from a scammer?

What should I do if a scammer gains access to my Steam account?

Pricing

How are item prices determined?

Still need help?

Frequently Asked Questions — dich.gg

Getting Started

How do I log in?

Why do I need Steam Guard?

How do I enable the Steam Guard mobile authenticator?

Store

What is the Store on dich.gg?

How do I buy a skin in the Store?

What is a trade lock?

I confirmed the trade in Steam but the site status hasn't updated — what's wrong?

Why was my trade automatically cancelled?

Sell

How do I list my skins for sale?

How will I know someone wants to buy my item?

How do I remove an item from sale?

Instant Sell

What is Instant Sell?

How do I use Instant Sell?

Why isn't my item eligible for Instant Sell?

Why is the Instant Sell price lower than the market price?

Payments & Balance

What payment methods are accepted?

Is it safe to enter my card details?

How long does it take for my balance to appear?

Money was charged but my balance wasn't topped up — what do I do?

Can I get a refund for a top-up I haven't used?

Security

How do I tell a real dich.gg bot from a scammer?

What should I do if a scammer gains access to my Steam account?

Pricing

How are item prices determined?

Still need help?